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    Camping Privacy

    Getting away from their high-stress jobs, a couple spends relaxing weekends in their…
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    Baby Help

    Nancy's nephew was 4 when she was pregnant with her first kid. She allowed him to place…
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    English Verses Western

    My wife and I went to a "Dude Ranch" while in Texas. The cowboy preparing the horses…
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    Flower Oil

    When I go to a local discount store to get oil and filters for my car, I buy my wife a…
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    Landing Request

    There's a story about the military pilot calling for a priority landing because his…
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    Parrot Auction

    One day a man went to an auction. While there, he bid on a parrot. He really wanted this…
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    Need a Pen?

    A patient at the dental office where I was a receptionist stopped by my desk to pay her…
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    Ski Wax

    As a ski instructor, I sometimes tease my little pupils. Once I told seven year old Luke…
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    What A Hoot

    Each evening bird lover Tom stood in his backyard, hooting like an owl - and one night,…
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    The War of the Navels

    The War of the Navels People have navels of different kinds,Ineys and outeys, to that…
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    Freeway Repair

    An off-ramp of a freeway in Long Beach, CA, has been torn up for years.Recently, someone…
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    Addicted to Thinking

    It started out innocently enough. I began to think at parties now and then to loosen up.…
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    Cowboy and The Preacher

    One Sunday a cowboy went to church. When he entered, he saw that he and the preacher were…
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    Actual Church Signs

    Reported to be actual church signs.... 1. Free Trip to heaven. Details inside! 2. Try our…
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    Plus or Minus One

    In a contest in The Washington Post, readers were asked to take an expression using a…

Lisa, my co-worker at the travel agency, needed to send a letter of apology to a customer whose trip was a complete fiasco from start to finish. I reminded her of a similar situation a year earlier and dug out the letter I'd written then.

"All you have to do," I told her, "is to change the details, the date, and the name."

She looked it over and smiled wryly. "We won't even need to change the name."

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