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    Top Ten Y2K Survivalists To Do Lis

    10. Apologize to neighbors about the tripwire incident...offer to replace dog. 9. Take up…
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    Jewelry Store Application

    Becky was the manager of a jewelry store that catered to the rich of the rich in Boca…
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    Fishing and Sisters

    A boy was taking care of his baby sister while his parents went to town shopping. He…
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    Distraught Senior

    A distraught senior citizen phoned her doctor's office."Is it true," she wanted to know,…
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    Not-So-Bright People

    AT&T fired President John Walter after nine months, saying he lacked "intellectual…
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    Workplace Insanity

    How to keep a healthy level of insanity in the workplace…
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    Haircut Request

    When a customer slid into the barber chair, the barber asked him how he wanted his hair…
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    CD Sleeves

    My daughter Lili was five when she received a foam CD holder with plastic sleeves for all…
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    What Does That Mean?

    Little Levi attended church for the first time with his buddy, Jimmy. As the pastor got…
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    Fish Heads

    A customer at Green's Gourmet Grocery marveled at the proprietor's quick wit and…
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    Happy Anniversary

    The other day while driving home, after beng delayed at my office, I suddenly saw…
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    Impressions

    A man commissioned Picasso to paint a portrait of his wife. Startled by the…
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    Signs You Need A New Lawyer

    1. During your initial consultation he tries to sell you Amway.2. He tells you that his…
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    Coffee Pain

    Linda and Jill were chatting over coffee.Said Linda, "I've been experiencing a strange…
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    You Know It's Time To Turn Your Computer Off When

    You know it's time to turn your computer off and read a book when ....... 1. A friend…

Lisa, my co-worker at the travel agency, needed to send a letter of apology to a customer whose trip was a complete fiasco from start to finish. I reminded her of a similar situation a year earlier and dug out the letter I'd written then.

"All you have to do," I told her, "is to change the details, the date, and the name."

She looked it over and smiled wryly. "We won't even need to change the name."

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