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Goober Operator

My daughter called me at work to say I was to phone Ian at my bank.

When I called, the operator asked me what Ian's last name was and I explained that he hadn't left his surname.

When she asked for his department, I said I didn't know. 

"There are 1500 employees in this building, ma'am," she advised me rather curtly. 

After a few more brusque comments, I asked her for her name.

"Danielle," she said.  "And your last name?" I asked.

"Sorry," she replied, "we don't give out last names."

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