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Pet Hotline

The Iams Pet Professionals, a team of 30 trained customer service representatives at The Iams Company, handle more than 300,000 inquiries a year from pet owners across the country. Although the majority of calls to the toll-free number are straightforward pet care and nutrition questions, some can be quite unconventional. Here are some of the team's favorite calls this year:

"My cat just came in from the garage and I was wondering.  .  .  how many calories are in a mouse?"

"I have a neutered male cat.  How old should he be before I can breed him?"

"Does your dog food help with emancipation?"

"What should I feed a borderline collie?"

"What size litter box do I need to keep my cat comfy?"

"Is it normal for a dog to shed?"

"How can I keep my cat from stealing my husband's toothbrush?"

"My cat passed a stool on the indoor rug and it's stuck in the vacuum cleaner.  Any suggestions?"

"How can I get the secret recipe for your Iams(r) Chunks dog food?"

"How do I stop my cat from giving food to the dog?"

"Your food turned my dog into a stud.  Now what do I do?"

"Do you know how to toilet train a cat?"

"I have three cats.  Is it true that Eukanuba(r) Cat Food makes the poop smell better?"

"Will chewing pop cans remove enamel from my puppy's teeth?"

"Where can I get a six-toed cat?"

"I really like your paw print logo.  Does Iams have a tattoo?"

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