The IAMS Pet Professionals, a team of 30 trained customer service representatives at The Iams Company, handle more than 300,000 inquiries a year from pet owners across the country. Although the majority of calls to the toll-free number are straightforward pet care and nutrition questions, some can be quite unconventional. Here are some of the team's favorite calls.
My cat just came in from the garage and I was wondering... how many calories are in a mouse?
- cat owner, Omak, WA
I have a neutered male cat. How old should he be before I can breed him?
- cat owner, Colorado Springs, CO
Does your dog food help with emancipation?
- dog owner, Lockport, NY
What should I feed a borderline collie?
- puppy owner, Van Fleck, TX
What size litter box do I need to keep my cat comfy?
- cat owner, Chicago, IL
Is it normal for a dog to shed?
- dog owner, Miami, FL
How can I keep my cat from stealing my husband's toothbrush?
- cat owner, Los Angeles, CA
My cat passed a stool on the indoor rug and it's stuck in the vacuum cleaner. Any suggestions?
- cat owner, Amarillo, TX
How can I get the secret recipe for your Iams Chunks dog food?
- dog owner, Anchorage, AK
How do I stop my cat from giving food to the dog?
- pet owner, Ephrata, WA
Do you know how to toilet train a cat?
- cat owner, Ontario, Canada
I have three cats. Is it true that Eukanuba Cat Food makes the poop smell better?
- cat owner, Wentzville, MO
Will chewing pop cans remove enamel from my puppy's teeth?
- puppy owner, Chico, CA
Where can I get a six-toed cat?
- cat owner, El Paso, TX
I really like your paw print logo. Does Iams have a tattoo?
- pet owner, North Tonawanda, NY
Your food turned my dog into a stud. Now what do I do?
- dog owner, Flushing, NY