The store's policy on returns was prominently posted at every register as well as throughout the store. Every receipt also had the same information. A store credit would be given on all returns, but there were no cash refunds.
After explaining this policy to the grouchy dowager, the woman blew up at the clerk, finally demanding the name of the President and his address. The clerk replied George Bush, 1600 Pennsylvania Avenue, Washington, DC.
The woman promptly wrote this information down and stuffed it into her purse. "He will hear from me!" she announced as she stormed out of the store.